Turn every happy customer into a 5 star review! Customers are 8 times more likely to respond to SMS/MMS review requests right after an interaction, as compared to email requests sent hours later. Reputation.com Live is built for frontline employees to send SMS/MMS-based review requests to customers, right on the spot.
Get the app today to:
- Generate tons of representative reviews: Send SMS/MMS based review requests for your business, right after a customer interaction.
- Improve the customer experience: Use feedback to make operational improvements and enhance the way your business runs.
- Compete with peers to get the most reviews: A leaderboard shows the top 100 people who’ve sent out the most requests and reviews.